Please give us a few more days than usual in the production process to complete your order because it takes a little longer to perfect a one-of-a-kind item just for you. To estimate when you can expect your order, please refer to the time frame below:
- Standard Shipping
+ Production time : 2-5 business days
+ Shipping time ( after production completed): 5-7 business days
- Express Shipping
+Production time : 2-5 business days
+Shipping time ( after production completed): 1-3 business days
( Express shipping is not available for all products, please check it when check out order)
Return & Exchange: A full-refund of your purchase! Absolutely risk-free, no question asked. In case of defective or damaged goods, we will send a replacement to you (No any extra fee) within 30 days since your purchase.
Tracking Number:When available, we will send you the tracking number with the confirmation email so that you can track the package online.
If you have any other queries, please feel free to email us.
Worldwide Shipping Available:In Famvibe, we ships products to over 100 countries worldwide. Shipping rates and fees may vary depending on your country or region.
I ordered a Grandma mug for my wife a few months back. Unfortunately the first one was broken in transit. Fanzine was contacted and Amy arranged to have a replacement sent which arrived today. Thanks Amy and the Famvibe team for the excellent customer service.
The size of the characters on the website is much larger than what is on the mug I bought for my husband.
So pleased with this!
Excellent mug, good size print, lovely big mug, good quality. Could be more pleased. Will order from you again.