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|Available Sizes||8" x 12"||12" x 18"||16" x 24"||24" x 36"||32" x 48"|
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Your satisfaction is our first priority. If you have received a defective or wrong item, we will make it right by offering you a replacement or refund.
In case of defective or damaged goods, you don't even have to return your package. We will send a replacement to you (No extra fee).
In case, you want to modify or cancel your order, you must contact us within 24 hours since your purchase
Our replacement and refund policy lasts 30 days since your purchase. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange.
We will provide you with a full refund if you don’t receive your order after 45 days since the purchase.
The actual canvas was lovely - it looks like a print of a painting. However the canvas size was too big for the frame so the words were wrapped around the edges. Really disappointing, as it would have been really beautiful. I am not sure how this got through quality control as it could be an error - the wrong size canvas for the frame, perhaps??
Thank you for bringing this to our attention. We are truly sorry that the item that you received did not make you delighted. We understand your disappointment and apologize for any inconvenience that this may have caused you.
Please feel free to reach out to us via email: firstname.lastname@example.org with your order number and email address. We would love to make things right if you give us another chance.
Thank you for your kind patience and understanding.
Perfect quality and great picture. I will purchase more from famvibe.