Return & Refund - Famvibe Store

Return & Refund

Return & Refund Policy

We want you to be 100% satisfied with services provided from us. If your product is defective or not described, don't worry. Just send us an email at customer@famvibe.com and we will make it right by offering you a replacement or refund.

✔️A full-refund of your purchase! Absolutely risk-free, no question asked.

✔️20% coupon will be sent to you as our sincere apology.

Our return policy lasts 30 days since your purchase. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange.

Exchanges/Returns (if applicable)

If you are not satisfied with the product, let us know and we'll do our best to make it right You can send an email to customer@famvibe.com, our customer service will directly reach to you.

Our return policy lasts 30 days since your purchas. In case of defective or damaged goods, we will send a replacement to you (No any extra fee). You don't even have to return your package. We will take this loss as our responsibility if you are not happy with your order.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at customer@famvibe.com.

HOW DO I CHANGE OR CANCEL MY ORDER?

Please feel free to contact us as soon as possible if you need to modify or cancel your order within 24 hours since your purchase. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made.

PAYMENT AND DATA SECURITY

Is the payment safe? - Yes, absolutely! We take steps to ensure the safety of our website and the payment. PayPal in full compliance with the PCI standards and certification can deal with payment. All your data on our website is encrypted through SSL.