The 30-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our products. If for any reason (or no reason at all) you are not 100% satisfied with our products, we will give back all money, within 30 days from the day you receive the product.
Free and Easy
To deliver the best experience for our customer, you do not have to pay for return shipping. So if for whatever reason you're not happy with our product, please contact us to request Return,Refund, Replacement process with Free return fee.
We Promise 100% Satisfaction
Grandpaw like regular grandpa but cooler!!! Your design, dog's breed and names can be changed!
Please give us a few more days than usual in the production process to complete your order because it takes a little longer to perfect a one-of-a-kind item just for you. To estimate when you can expect your order, please refer to the time frame below:
US domestic order - Standard Shipping + Production time : 2-5 business days + Shipping time ( after production completed): 5-7 business days
International Order It may take additional days if orders have to go through customs. We have no influence on the customs process and our apologies for any inconvenience due to delivery delays resulting from this.
Return & Exchange: A full-refund of your purchase! Absolutely risk-free, no question asked. In case of defective or damaged goods, we will send a replacement to you (No any extra fee) within 30 days since your purchase.
Tracking Number:When available, we will send you the tracking number with the confirmation email so that you can track the package online.
If you have any other queries, please feel free to email us.
Worldwide Shipping Available:In Famvibe, we ships products to over 100 countries worldwide. Shipping rates and fees may vary depending on your country or region.