Please give us a few more days than usual in the production process to complete your order because it takes a little longer to perfect a one-of-a-kind item just for you. To estimate when you can expect your order, please refer to the time frame below:
Production Time: All orders are processed within 2 - 5 working days.
Shipping Time: You will receive your order from:
4 – 6 working days with Express method
7– 14 working days with Standard method
(afterproduction is complete not from Order place Date)
Return & Exchange: A full-refund of your purchase! Absolutely risk-free, no question asked. In case of defective or damaged goods, we will send a replacement to you (No any extra fee) within 30 days since your purchase.
Tracking Number:When available, we will send you the tracking number with the confirmation email so that you can track the package online.
If you have any other queries, please feel free to email us.
Worldwide Shipping Available:In Famvibe, we ships products to over 100 countries worldwide. Shipping rates and fees may vary depending on your country or region.
Ordered several personalized mugs from Famvibe. The process was easy and the product was perfect! Won’t hesitate to order from them again!!
As much as I love my Grandchildren, I especially love my coffee mug. Although the images are not of my actual grands, using this cup makes me feel closer to them, instead of miles apart. And I got the matching TShirt...
I ordered a Grandma mug for my wife a few months back. Unfortunately the first one was broken in transit. Fanzine was contacted and Amy arranged to have a replacement sent which arrived today. Thanks Amy and the Famvibe team for the excellent customer service.